SMS terms

PrimedHealth surgery reminders

1. Program. Transactional text messages about your own upcoming surgery, sent by PrimedHealth on behalf of your surgery center. They include reminders, pre-surgery instructions, and requests to complete pre-surgery questions, with a link to your secure patient page. A person on your care team approves every text before it is sent. We do not send marketing texts.
2. How you join. Your surgery center's care coordinator asks whether you agree to receive these texts and records your answer. You receive texts only if you said yes.
3. How often. Message frequency varies, usually 2 to 6 texts per surgery.
4. Cost. Message and data rates may apply.
5. Stop. Reply STOP at any time to stop. You will receive one confirmation and no further texts.
6. Help. Reply HELP for help, or contact your surgery center.
7. Carriers. Carriers are not liable for delayed or undelivered messages.
8. Not a condition of care. You do not have to agree to texts to receive care.
9. Privacy. See the privacy policy.

What a text looks like

PrimedHealth for Lakeside Surgery Center: You have a new message about your upcoming surgery. Sign in to read it: https://api.staging.primedhealth.ai/app/me/. Replies are not always read. For anything urgent call your surgery center, or 911 in an emergency. Reply STOP to opt out.